Responsible Travel for People, Planet & Prosperity

Climate Friendly Travel

Sustainability is an integral part of how we design every safari — harmonising with nature, respecting local traditions, and leaving a positive legacy.

Our Sustainability Policy 2026

Travel That Gives Back

Maleng Travel Ltd. is a Destination Management Company committed to Climate Friendly Travel — endorsed by top management and applied to every tour, itinerary, and supplier relationship.

Zero Single-Use Plastics

Zero tolerance for single-use plastics across our operations — refillable branded water bottles for every client.

Paperless Operations

QR-coded e-brochures and digital payments (Sendwave, Pesapal) keep our footprint light from enquiry to arrival.

Local Prosperity

We maximise positive local benefits for Ugandan and East African communities — local guides, lodges, and suppliers first.

Fair & Safe Work

Fair wages, non-discrimination, first aid kits in all vehicles, and ongoing training in responsible guiding and child protection.

Gorilla Friendly Pledge

Committed to the conservation and protection of the gorillas that call East Africa home — their health and safety comes first.

SUNx Malta & Paris 1.5°

Aligned with the SUNx Malta Climate Friendly Travel commitment and Uganda’s green growth agenda.

Read our full Sustainability Policy (2026)

Customer Feedback Survey

Climate Friendly Travel Survey

Your feedback is important to us! As a Climate Friendly Travel company, sustainability is an integral part of our customer satisfaction analysis. Please take five minutes to answer the following questions and help us improve our sustainability practices.

1. Education & Awareness

1. Did you learn enough about sustainability and responsible travel on your tour?

2. Have you learned new things about responsible travel? If so, what?

2. Accommodation & Tour Experience

Sustainable accommodation examples: energy-efficient lighting, solar power, water-saving showers, refillable toiletries, no single-use plastics, locally sourced food, or waste recycling.

1. To what extent do you feel that the tour was organised with care for the environment?

2. Did you feel that you were personally travelling responsibly on this tour?

3. Did your stay include sustainable accommodations?

4. If you noticed any specific sustainable (or unsustainable) practices at your accommodation, please share them here:

3. Local & Community Impact

1. On your tour, did you meet locals? What was your experience?

2. Did you feel that your guides treated local people respectfully?

4. Areas for Improvement & Future Impact

1. Did you experience any unsustainable activities during the trip? If yes, how can we improve this?

2. As a result of your experience with us, will you travel responsibly on your next holiday?

0 of 10 questions answered — all questions optional.

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