Responsible Travel for People, Planet & Prosperity

Climate Friendly Travel

Sustainability is an integral part of how we design every safari — harmonising with nature, respecting local traditions, and leaving a positive legacy.

Our Sustainability Policy 2026

Travel That Gives Back

Maleng Travel Ltd. is a Destination Management Company committed to Climate Friendly Travel — endorsed by top management and applied to every tour, itinerary, and supplier relationship.

Zero Single-Use Plastics

Zero tolerance for single-use plastics across our operations — refillable branded water bottles for every client.

Paperless Operations

QR-coded e-brochures and digital payments (Sendwave, Pesapal) keep our footprint light from enquiry to arrival.

Local Prosperity

We maximise positive local benefits for Ugandan and East African communities — local guides, lodges, and suppliers first.

Fair & Safe Work

Fair wages, non-discrimination, first aid kits in all vehicles, and ongoing training in responsible guiding and child protection.

Gorilla Friendly Pledge

Committed to the conservation and protection of the gorillas that call East Africa home — their health and safety comes first. Tap to read and sign the pledge.

SUNx Malta & Paris 1.5°

Aligned with the SUNx Malta Climate Friendly Travel commitment and Uganda’s green growth agenda.

Read our full Sustainability Policy (2026) Take the Gorilla Friendly Pledge

The Dodo Chapter Book — our illustrated guide to Uganda’s wildlife and conservation — is shared personally, on request. Ask our team for a copy →

Inclusive & Responsible Tourism

Accessible & Inclusive Travel

At Maleng Travel, we believe that the opportunity to discover Uganda’s extraordinary landscapes, wildlife, culture and communities should be accessible to as many travellers as possible.

As part of our commitment to inclusive and responsible tourism, we are working to provide and improve travel options for guests with reduced mobility and wheelchair users.

Depending on the destination and itinerary, we can assist with:

Wheelchair-accessible travel arrangements
Accessible or adapted transportation where available
Identification of accommodation with suitable accessibility features
Wheelchair and mobility equipment arrangements where available
Assistance with guides, transfers and selected activities
Accessible itinerary planning based on individual mobility requirements
Advance accessibility assessments and coordination

Customer Feedback Survey

Climate Friendly Travel Survey

Your feedback is important to us! As a Climate Friendly Travel company, sustainability is an integral part of our customer satisfaction analysis. Please take five minutes to answer the following questions and help us improve our sustainability practices.

1. Education & Awareness

1. Did you learn enough about sustainability and responsible travel on your tour?

2. Have you learned new things about responsible travel? If so, what?

2. Accommodation & Tour Experience

Sustainable accommodation examples: energy-efficient lighting, solar power, water-saving showers, refillable toiletries, no single-use plastics, locally sourced food, or waste recycling.

1. To what extent do you feel that the tour was organised with care for the environment?

2. Did you feel that you were personally travelling responsibly on this tour?

3. Did your stay include sustainable accommodations?

4. If you noticed any specific sustainable (or unsustainable) practices at your accommodation, please share them here:

3. Local & Community Impact

1. On your tour, did you meet locals? What was your experience?

2. Did you feel that your guides treated local people respectfully?

4. Areas for Improvement & Future Impact

1. Did you experience any unsustainable activities during the trip? If yes, how can we improve this?

2. As a result of your experience with us, will you travel responsibly on your next holiday?

0 of 10 questions answered — all questions optional.

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